Orders typically ship within 48 hours once the order has been placed. Orders ship Monday through Friday excluding Holidays. You will receive a shipping confirmation email once the order has shipped from Holy Stokes. On occasion, one order may ship from separate snowboard shop and different times. If this occurs, you will receive a shipping email confirmation once each order is shipped. If any product on your order is not in stock, we will notify you as soon as possible to discuss substitutions or other solutions.
Order Processing Orders typically ship within 48 hours once the order has been placed. Orders ship Monday through Friday excluding Holidays.
Security All payments are processed securely over a secure connection (SSL) and automatically processed through our payment gateway at Authorize.net.
Payment Processing Your credit card will be charged only when your order is processed.
Product Warranty Policy Holy Stokes does not offer or issue any warranties on the products sold on our website. Customers must contact the manufacturer for any and all warranty issues in regards to the product they purchased. Our Customer Service Department will be more than happy to assist you by providing any information we can that will help you get in contact with the manufacturer.
Absolutely no returns or exchanges on worn goggles, gloves, hats or facemasks. Defective merchandise is covered under warranty by the manufacturer and not by Holy Stokes.
Please ask if you have any questions regarding the return policy or if you have warranty questions.
Thank you for shopping with us. Purchases over $100 will receive free ground shipping. Orders typically ship within 48 hours once the order has been placed. Orders ship Monday through Friday excluding Holidays.
Online purchases may be returned or exchanged within 30 days of the original purchase. Items must be unused and have the original packaging and tags. Used items will not be refunded. Return shipping will be the customers responsibility, items may be returned in store at no cost.
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